https://www.supportdesk.context-cloud.de/uvdesk/public/api/v1/tickets?group%5B0%5D=15&limit=50&page=1&status=3

Query Metrics

71 Database Queries
17 Different statements
16.21 ms Query time
1 Invalid entities

Queries

Group similar statements

# Time Info
1 0.51 ms
SELECT u0_.email AS email_0 FROM uv_api_access_credentials u1_ LEFT JOIN uv_user u0_ ON u1_.user_id = u0_.id WHERE u1_.token = ? AND u1_.is_enabled = 1
Parameters:
[
  "HDJVHBX6T6GEH4A8KW4TOREEOWYZIKXFUSWPOZD4BK9ESLJRWFXUNUJGXFNHWGOH"
]
2 0.34 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, u0_.proxy_id AS proxy_id_2, u0_.password AS password_3, u0_.first_name AS first_name_4, u0_.last_name AS last_name_5, u0_.is_enabled AS is_enabled_6, u0_.verification_code AS verification_code_7, u0_.timezone AS timezone_8, u0_.timeformat AS timeformat_9, u0_.last_otp_generated_at AS last_otp_generated_at_10, u1_.id AS id_11, u1_.source AS source_12, u1_.skype_id AS skype_id_13, u1_.contact_number AS contact_number_14, u1_.designation AS designation_15, u1_.signature AS signature_16, u1_.profile_image_path AS profile_image_path_17, u1_.created_at AS created_at_18, u1_.updated_at AS updated_at_19, u1_.last_login AS last_login_20, u1_.is_active AS is_active_21, u1_.is_online AS is_online_22, u1_.is_verified AS is_verified_23, u1_.is_starred AS is_starred_24, u1_.ticket_access_level AS ticket_access_level_25, u1_.user_id AS user_id_26, u1_.supportRole_id AS supportRole_id_27 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON (u0_.id = u1_.user_id) LEFT JOIN uv_support_role u2_ ON u1_.supportRole_id = u2_.id WHERE u0_.email = ? AND u1_.is_active = ? AND (u2_.id = ? OR u2_.id = ? OR u2_.id = ?) LIMIT 1
Parameters:
[
  "s.conrad@context-data.de"
  1
  1
  2
  3
]
3 0.17 ms
SELECT t0.id AS id_1, t0.code AS code_2, t0.description AS description_3 FROM uv_support_role t0 WHERE t0.id = ?
Parameters:
[
  1
]
4 0.21 ms
SELECT t0.id AS id_1, t0.name AS name_2, t0.token AS token_3, t0.created_on AS created_on_4, t0.is_enabled AS is_enabled_5, t0.is_expired AS is_expired_6, t0.user_id AS user_id_7 FROM uv_api_access_credentials t0 WHERE t0.user_id = ? AND t0.token = ? LIMIT 1
Parameters:
[
  1
  "HDJVHBX6T6GEH4A8KW4TOREEOWYZIKXFUSWPOZD4BK9ESLJRWFXUNUJGXFNHWGOH"
]
5 0.45 ms
SELECT COUNT(DISTINCT u0_.id) AS sclr_0 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND u0_.status_id = 3 AND u0_.group_id IN (15) AND u0_.is_trashed <> 1 ORDER BY u0_.id DESC
Parameters:
[]
6 0.37 ms
SELECT DISTINCT u0_.id AS id_0, u0_.id AS id_1 FROM uv_ticket u0_ LEFT JOIN uv_user u1_ ON u0_.agent_id = u1_.id LEFT JOIN uv_user_instance u2_ ON u1_.id = u2_.user_id LEFT JOIN uv_ticket_status u3_ ON u0_.status_id = u3_.id LEFT JOIN uv_user u4_ ON u0_.customer_id = u4_.id LEFT JOIN uv_support_group u5_ ON u0_.group_id = u5_.id LEFT JOIN uv_ticket_priority u6_ ON u0_.priority_id = u6_.id LEFT JOIN uv_ticket_type u7_ ON u0_.type_id = u7_.id WHERE (u0_.agent_id IS NULL OR u2_.supportRole_id <> 4) AND u0_.status_id = 3 AND u0_.group_id IN (15) AND u0_.is_trashed <> 1 ORDER BY u0_.id DESC LIMIT 50
Parameters:
[]
7 1.37 ms
SELECT DISTINCT u0_.id AS id_0, u1_.id AS id_1, CONCAT(u0_.first_name, ' ', u0_.last_name) AS sclr_2, u2_.id AS id_3, u2_.source AS source_4, u2_.mailbox_email AS mailbox_email_5, u2_.subject AS subject_6, u2_.reference_ids AS reference_ids_7, u2_.is_new AS is_new_8, u2_.is_replied AS is_replied_9, u2_.is_reply_enabled AS is_reply_enabled_10, u2_.is_starred AS is_starred_11, u2_.is_trashed AS is_trashed_12, u2_.is_agent_viewed AS is_agent_viewed_13, u2_.is_customer_viewed AS is_customer_viewed_14, u2_.created_at AS created_at_15, u2_.updated_at AS updated_at_16, u2_.customer_replied_at AS customer_replied_at_17, u2_.outlook_conversation_id AS outlook_conversation_id_18, u2_.response_sla_level AS response_sla_level_19, u2_.resolve_sla_level AS resolve_sla_level_20, u2_.country AS country_21, u2_.skip_updated_at AS skip_updated_at_22, u2_.reminder_date AS reminder_date_23, u3_.id AS id_24, u3_.code AS code_25, u3_.description AS description_26, u3_.color_code AS color_code_27, u3_.sort_order AS sort_order_28, u4_.id AS id_29, u4_.name AS name_30, u4_.description AS description_31, u4_.created_at AS created_at_32, u4_.is_active AS is_active_33, u4_.user_view AS user_view_34, u5_.id AS id_35, u5_.code AS code_36, u5_.description AS description_37, u5_.color_code AS color_code_38, u6_.id AS id_39, u6_.code AS code_40, u6_.description AS description_41, u6_.is_active AS is_active_42 FROM uv_ticket u2_ LEFT JOIN uv_user u0_ ON u2_.agent_id = u0_.id LEFT JOIN uv_user_instance u7_ ON u0_.id = u7_.user_id LEFT JOIN uv_ticket_status u3_ ON u2_.status_id = u3_.id LEFT JOIN uv_user u1_ ON u2_.customer_id = u1_.id LEFT JOIN uv_support_group u4_ ON u2_.group_id = u4_.id LEFT JOIN uv_ticket_priority u5_ ON u2_.priority_id = u5_.id LEFT JOIN uv_ticket_type u6_ ON u2_.type_id = u6_.id WHERE (u2_.agent_id IS NULL OR u7_.supportRole_id <> 4) AND u2_.status_id = 3 AND u2_.group_id IN (15) AND u2_.is_trashed <> 1 AND u2_.id IN (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) ORDER BY u2_.id DESC
Parameters:
[
  10353
  10212
  10211
  10210
  10208
  10203
  10202
  10201
  10200
  10199
  10195
  9602
  9555
  8681
  2453
]
8 0.23 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10353
  "reply"
]
9 0.45 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  1
]
10 0.21 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
11 0.24 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10353
]
12 0.18 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10212
  "reply"
]
13 0.41 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
14 0.23 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
15 0.18 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10212
]
16 0.14 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10211
  "reply"
]
17 0.37 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
18 0.20 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
19 0.15 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10211
]
20 0.16 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10210
  "reply"
]
21 0.17 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
22 0.16 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10210
]
23 0.12 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10208
  "reply"
]
24 0.33 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
25 0.16 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
26 0.15 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10208
]
27 0.10 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10203
  "reply"
]
28 0.32 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
29 0.16 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
30 0.17 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10203
]
31 0.18 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10202
  "reply"
]
32 0.33 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
33 0.15 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
34 0.13 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10202
]
35 0.10 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10201
  "reply"
]
36 0.12 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
37 0.11 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10201
]
38 0.09 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10200
  "reply"
]
39 0.33 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
40 0.13 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
41 0.11 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10200
]
42 0.09 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10199
  "reply"
]
43 0.35 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
44 0.16 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
45 0.14 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10199
]
46 0.12 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  10195
  "reply"
]
47 0.34 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
48 0.16 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
49 0.15 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  10195
]
50 0.15 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  9602
  "reply"
]
51 0.35 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
52 0.19 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
53 0.16 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  9602
]
54 0.17 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  9555
  "reply"
]
55 0.38 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
56 0.17 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
57 0.19 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  9555
]
58 0.20 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  8681
  "reply"
]
59 0.36 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  2
]
60 0.19 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
61 0.18 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  8681
]
62 0.12 ms
SELECT COUNT(u0_.id) AS sclr_0 FROM uv_thread u0_ WHERE u0_.ticket_id = ? AND u0_.thread_type = ?
Parameters:
[
  2453
  "reply"
]
63 0.35 ms
SELECT DISTINCT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u0_.is_enabled AS is_enabled_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7, u1_.is_active AS is_active_8, u1_.is_verified AS is_verified_9, u1_.designation AS designation_10, u1_.contact_number AS contact_number_11, u1_.signature AS signature_12, u1_.ticket_access_level AS ticket_access_level_13, u1_.is_online AS is_online_14 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u0_.id = ?
Parameters:
[
  4
  1
]
64 0.18 ms
SELECT u0_.id AS id_0, u0_.email AS email_1, CONCAT(u0_.first_name, ' ', COALESCE(u0_.last_name, '')) AS sclr_2, u0_.first_name AS first_name_3, u0_.last_name AS last_name_4, u1_.contact_number AS contact_number_5, u1_.profile_image_path AS profile_image_path_6, u1_.profile_image_path AS profile_image_path_7 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id = ? AND u0_.id = ?
Parameters:
[
  4
  8
]
65 0.16 ms
SELECT DISTINCT COUNT(u0_.id) AS sclr_0 FROM uv_thread u1_ LEFT JOIN uv_ticket u2_ ON u1_.ticket_id = u2_.id LEFT JOIN uv_ticket_attachments u0_ ON u1_.id = u0_.thread_id WHERE u2_.id = ?
Parameters:
[
  2453
]
66 0.37 ms
SELECT u0_.id AS id_0, u1_.id AS id_1, u0_.email AS email_2, CONCAT(u0_.first_name, ' ', u0_.last_name) AS sclr_3, u1_.profile_image_path AS profile_image_path_4 FROM uv_user u0_ LEFT JOIN uv_user_instance u1_ ON u0_.id = u1_.user_id WHERE u1_.supportRole_id <> ? AND u1_.is_active = 1 ORDER BY sclr_3 ASC
Parameters:
[
  4
]
67 0.14 ms
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.color_code AS color_code_3, u0_.sort_order AS sort_order_4 FROM uv_ticket_status u0_
Parameters:
[]
68 0.15 ms
SELECT u0_.id AS id_0, u0_.name AS name_1 FROM uv_support_group u0_ WHERE u0_.is_active = ?
Parameters:
[
  1
]
69 0.13 ms
SELECT u0_.id AS id_0, u0_.name AS name_1 FROM uv_support_team u0_ WHERE u0_.is_active = ?
Parameters:
[
  1
]
70 0.10 ms
SELECT u0_.id AS id_0, u0_.code AS code_1, u0_.description AS description_2, u0_.color_code AS color_code_3 FROM uv_ticket_priority u0_
Parameters:
[]
71 0.12 ms
SELECT u0_.id AS id_0, u0_.code AS code_1 FROM uv_ticket_type u0_ WHERE u0_.is_active = 1 ORDER BY u0_.code ASC
Parameters:
[]

Database Connections

Name Service
default doctrine.dbal.default_connection

Entity Managers

Name Service
default doctrine.orm.default_entity_manager

Second Level Cache

Second Level Cache is not enabled.